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Surround Center-sound out of wrong speaker

tvOS Video playback support subforum
andkor
Posts: 6
Joined: 15 Dec 2019, 11:22

Re: Surround Center-sound out of wrong speaker

Post by andkor »

Hi,

anything new about this? I still have this problem with 3.9.2

Bye
Andreas
User avatar
davilla
Team MrMC
Posts: 4377
Joined: 26 Oct 2015, 17:01

Re: Surround Center-sound out of wrong speaker

Post by davilla »

andkor wrote: 15 Dec 2019, 11:28 Hi,

anything new about this? I still have this problem with 3.9.2

Bye
Andreas
Issus was fixed long ago. sample please.
andkor
Posts: 6
Joined: 15 Dec 2019, 11:22

Re: Surround Center-sound out of wrong speaker

Post by andkor »

davilla wrote: 15 Dec 2019, 17:01 Issus was fixed long ago. sample please.
Here are my configuration:
AppleTV 4k (tvOS 13.2) --> HDMI --> LG OLED65C9 --> eARC HDMI --> Denon X-4500H

MrMC v3.9-2

I used Amazon FireTV with Kodi in the past without problems. Now I installed my new AppleTV and MrMC. I testet it with 4 or 5 movies and all have the same problem. The sound from the center come from the speaker rear left.

I've tested it with this video, among others: Ant-Man.2015.German.DTS.DL.1080p.BluRay.x264-EXQUiSiTE.mkv

Movies from iTunes works fine. I also tested the same Ant-Man video with Plex and I had no problems.

I uploaded the debug log (8V91H.log)

Bye
Andreas
cosmoxl
Posts: 1759
Joined: 12 Dec 2015, 14:16

Re: Surround Center-sound out of wrong speaker

Post by cosmoxl »

andkor wrote: 16 Dec 2019, 08:42
davilla wrote: 15 Dec 2019, 17:01 Issus was fixed long ago. sample please.
Here are my configuration:
AppleTV 4k (tvOS 13.2) --> HDMI --> LG OLED65C9 --> eARC HDMI --> Denon X-4500H

MrMC v3.9-2

I used Amazon FireTV with Kodi in the past without problems. Now I installed my new AppleTV and MrMC. I testet it with 4 or 5 movies and all have the same problem. The sound from the center come from the speaker rear left.

I've tested it with this video, among others: Ant-Man.2015.German.DTS.DL.1080p.BluRay.x264-EXQUiSiTE.mkv

Movies from iTunes works fine. I also tested the same Ant-Man video with Plex and I had no problems.

I uploaded the debug log (8V91H.log)

Bye
Andreas
Why on earth are you not using the receiver as it's meant to be used?

It should be devices>receiver>TV when you have a nice receiver. The only reason to use ARC or eARC is when you're watching apps directly on the TV or if you only have a soundbar that doesn't support HDMI passthrough.
andkor
Posts: 6
Joined: 15 Dec 2019, 11:22

Re: Surround Center-sound out of wrong speaker

Post by andkor »

cosmoxl wrote: 16 Dec 2019, 13:59 Why on earth are you not using the receiver as it's meant to be used?

It should be devices>receiver>TV when you have a nice receiver. The only reason to use ARC or eARC is when you're watching apps directly on the TV or if you only have a soundbar that doesn't support HDMI passthrough.
There is another important reason: my wife doesn‘t want to switch on the receiver every time she want to watch tv shows :roll:

Do you think this could be a problem? If yes I think it is still a problem from MrMc because Plex has no problem with it
cosmoxl
Posts: 1759
Joined: 12 Dec 2015, 14:16

Re: Surround Center-sound out of wrong speaker

Post by cosmoxl »

andkor wrote: 16 Dec 2019, 15:44
cosmoxl wrote: 16 Dec 2019, 13:59 Why on earth are you not using the receiver as it's meant to be used?

It should be devices>receiver>TV when you have a nice receiver. The only reason to use ARC or eARC is when you're watching apps directly on the TV or if you only have a soundbar that doesn't support HDMI passthrough.
There is another important reason: my wife doesn‘t want to switch on the receiver every time she want to watch tv shows :roll:

Do you think this could be a problem? If yes I think it is still a problem from MrMc because Plex has no problem with it
The problem I see is that you've spent a large sum on a nice receiver only to play stereo through it. TVs don't passthrough PCM well. It's taking what audio it gets and outputting stereo to the receiver.

I can't tell you why Plex doesn't have the problem. What are your audio settings in MrMC?

Anyway, if you turn on CEC for all devices just clicking a button on the apple tv remote should wake up the receiver and the TV if you go apple tv > receiver > TV. Then you get nice things like Atmos :)
cosmoxl
Posts: 1759
Joined: 12 Dec 2015, 14:16

Re: Surround Center-sound out of wrong speaker

Post by cosmoxl »

Also, even with my receiver turned off I still get passthrough to the TV. So, with the receiver turned off my TV will then play the audio.

So, even if you didn't want to use CEC for one touch control using the siri remote you still have no reason not to use things properly. :)
Yanis01
Posts: 14
Joined: 17 May 2016, 01:38

Re: Surround Center-sound out of wrong speaker

Post by Yanis01 »

I am getting the same issue

ATV 4k- LG WebOS - Marantz eARC

My son also has the same issue from his ATV 4k on multiple setups. He now uses infuse.

Setup is the same as anadkor above but different Rx Marantz SR5007

In any case my son has tried various configurations to no avail. Clearly the old bug has resurfaced!
andkor
Posts: 6
Joined: 15 Dec 2019, 11:22

Re: Surround Center-sound out of wrong speaker

Post by andkor »

I tested a while with different settings, apps and movies.

I have perfect sound with Dolby Atmos and everything fine with any iTunes movie. With the same Ant-Man MKV everything is ok with Plex and Infuse.

I also tested this movie with my old Amazon Fire TV with my old Kodi installation and it worked fine.

My Denon receiver shows 5.1 input channels and also Dolby Atmos (if connected to the Apple TV and Atmos is available for a movie).

I tested also with Dolby Testsounds and I can confirm that only MrMc has a problem that the center sound come from rear left.

And I don‘t want to discuss if it is a good idea to connect the ATV to the TV and the TV to the receiver or not. Only MrMc has a problem with this setup.

If my NAS would be fast enough, I would use Plex instead of MrMc.

Bye
Andreas
User avatar
timstephens24
Posts: 894
Joined: 09 Dec 2015, 22:43

Re: Surround Center-sound out of wrong speaker

Post by timstephens24 »

cosmoxl wrote: 16 Dec 2019, 15:58 The problem I see is that you've spent a large sum on a nice receiver only to play stereo through it. TVs don't passthrough PCM well. It's taking what audio it gets and outputting stereo to the receiver.

I can't tell you why Plex doesn't have the problem. What are your audio settings in MrMC?

Anyway, if you turn on CEC for all devices just clicking a button on the apple tv remote should wake up the receiver and the TV if you go apple tv > receiver > TV. Then you get nice things like Atmos :)
This isn’t necessarily true for eARC like he’s running ;)
Apple TV 4K / NVIDIA Shield Pro (2019) -> Denon X6500H 7.2.4 -> LG OLED65C9
Apple TV4K / NVIDIA Shield Pro (2019) -> Nakamichi 7.2.4 -> LG OLED77CX
Channels DVR w/ 2x HDHomeRun Prime
Patiently Testing all the things // Multiple other devices
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