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Live TV Guide "current time" not updating and channel not starting.

Any issues that are tvOS specific
Post Reply
speedmeup
Posts: 19
Joined: 29 Sep 2019, 11:26

Live TV Guide "current time" not updating and channel not starting.

Post by speedmeup »

In the following log there were two problems. I will try to isolate them in future but they are
  • Regularly when displaying the guide, an earlier "current time" is displayed. For example if I earlier opened the guide at 8am and then opened it again at 8pm the guide for 8am is still displayed until I exit the guide and opened it again. This seems to refresh and show the guide at the correct current time.
  • Sometime channels do not start. In this log I made a couple of attempts to select a channel from the guide but they both failed and returned to the guide without starting playing the channel. I quit/closed the MrMC application entirely in AppleTV and then reloaded it and the channel immediately loaded fine from the guide.
Hopefully the log is helpful. There do seem to be quite a few errors. Thanks

Code: Select all

18:41:19.974 T:6172831744   ERROR: AddOnLog: Tvheadend HTSP Client: pvr.hts - failed to write (Invalid argument)
18:41:19.998 T:6172831744   ERROR: AddOnLog: Tvheadend HTSP Client: pvr.hts - failed to transmit
18:41:19.998 T:6172831744   ERROR: PVR - GetEPGForChannel - addon 'Tvheadend:192.168.188.12:9982 [connected]' returned an error: server error
18:41:19.998 T:6172831744   ERROR: PVR - GetEPGForChannel - cannot get EPG for channel 'Seven 2' from client '1': server error
18:41:19.998 T:6172831744   ERROR: EPG - Update - failed to update table 'Seven 2'
18:41:19.999 T:6172831744   ERROR: AddOnLog: Tvheadend HTSP Client: pvr.hts - failed to write (Invalid argument)
18:41:19.999 T:6172831744   ERROR: AddOnLog: Tvheadend HTSP Client: pvr.hts - failed to transmit
18:41:19.999 T:6172831744   ERROR: PVR - GetEPGForChannel - addon 'Tvheadend:192.168.188.12:9982 [connected]' returned an error: server error
18:41:19.999 T:6172831744   ERROR: PVR - GetEPGForChannel - cannot get EPG for channel 'ABC 1' from client '1': server error
18:41:19.999 T:6172831744   ERROR: EPG - Update - failed to update table 'ABC 1'
18:41:19.999 T:6172831744   ERROR: AddOnLog: Tvheadend HTSP Client: pvr.hts - failed to write (Invalid argument)
18:41:19.999 T:6172831744   ERROR: AddOnLog: Tvheadend HTSP Client: pvr.hts - failed to transmit
18:41:19.999 T:6172831744   ERROR: PVR - GetEPGForChannel - addon 'Tvheadend:192.168.188.12:9982 [connected]' returned an error: server error
18:41:19.999 T:6172831744   ERROR: PVR - GetEPGForChannel - cannot get EPG for channel 'Ten' from client '1': server error
18:41:19.999 T:6172831744   ERROR: EPG - Update - failed to update table 'Ten'
18:41:19.999 T:6172831744   ERROR: AddOnLog: Tvheadend HTSP Client: pvr.hts - failed to write (Invalid argument)
18:41:19.999 T:6172831744   ERROR: AddOnLog: Tvheadend HTSP Client: pvr.hts - failed to transmit
18:41:19.999 T:6172831744   ERROR: PVR - GetEPGForChannel - addon 'Tvheadend:192.168.188.12:9982 [connected]' returned an error: server error
18:41:19.999 T:6172831744   ERROR: PVR - GetEPGForChannel - cannot get EPG for channel 'Nine' from client '1': server error
18:41:19.999 T:6172831744   ERROR: EPG - Update - failed to update table 'Nine'
18:41:19.999 T:6172831744   ERROR: AddOnLog: Tvheadend HTSP Client: pvr.hts - failed to write (Invalid argument)
18:41:19.999 T:6172831744   ERROR: AddOnLog: Tvheadend HTSP Client: pvr.hts - failed to transmit
18:41:19.999 T:6172831744   ERROR: PVR - GetEPGForChannel - addon 'Tvheadend:192.168.188.12:9982 [connected]' returned an error: server error
18:41:19.999 T:6172831744   ERROR: PVR - GetEPGForChannel - cannot get EPG for channel 'ABC News' from client '1': server error
18:41:19.999 T:6172831744   ERROR: EPG - Update - failed to update table 'ABC News'
18:41:19.999 T:6172831744   ERROR: AddOnLog: Tvheadend HTSP Client: pvr.hts - failed to write (Invalid argument)
18:41:19.999 T:6172831744   ERROR: AddOnLog: Tvheadend HTSP Client: pvr.hts - failed to transmit
18:41:19.999 T:6172831744   ERROR: PVR - GetEPGForChannel - addon 'Tvheadend:192.168.188.12:9982 [connected]' returned an error: server error
18:41:19.999 T:6172831744   ERROR: PVR - GetEPGForChannel - cannot get EPG for channel 'Seven 1' from client '1': server error
18:41:19.999 T:6172831744   ERROR: EPG - Update - failed to update table 'Seven 1'
18:41:19.999 T:6172831744   ERROR: AddOnLog: Tvheadend HTSP Client: pvr.hts - failed to write (Invalid argument)
18:41:19.999 T:6172831744   ERROR: AddOnLog: Tvheadend HTSP Client: pvr.hts - failed to transmit
18:41:19.999 T:6172831744   ERROR: PVR - GetEPGForChannel - addon 'Tvheadend:192.168.188.12:9982 [connected]' returned an error: server error
18:41:19.999 T:6172831744   ERROR: PVR - GetEPGForChannel - cannot get EPG for channel 'SBS' from client '1': server error
18:41:19.999 T:6172831744   ERROR: EPG - Update - failed to update table 'SBS'
18:41:19.999 T:6172831744   ERROR: AddOnLog: Tvheadend HTSP Client: pvr.hts - failed to write (Invalid argument)
18:41:20.000 T:6172831744   ERROR: AddOnLog: Tvheadend HTSP Client: pvr.hts - failed to transmit
18:41:20.000 T:6172831744   ERROR: PVR - GetEPGForChannel - addon 'Tvheadend:192.168.188.12:9982 [connected]' returned an error: server error
18:41:20.000 T:6172831744   ERROR: PVR - GetEPGForChannel - cannot get EPG for channel 'ABC 2' from client '1': server error
18:41:20.000 T:6172831744   ERROR: EPG - Update - failed to update table 'ABC 2'
18:41:20.008 T:6158495744   ERROR: AddOnLog: Tvheadend HTSP Client: pvr.hts - failed to write (Invalid argument)
18:41:20.008 T:6158495744   ERROR: AddOnLog: Tvheadend HTSP Client: pvr.hts - failed to transmit
18:41:20.008 T:6158495744   ERROR: AddOnLog: Tvheadend HTSP Client: pvr.hts - failed to send hello
18:41:20.144 T:6162509824  NOTICE: Found 1 Lists of Devices
18:41:20.144 T:6162509824  NOTICE: Enumerated DARWINIOS devices:
18:41:20.144 T:6162509824  NOTICE:     Device 1
18:41:20.144 T:6162509824  NOTICE:         m_deviceName      : default
18:41:20.144 T:6162509824  NOTICE:         m_displayName     : Default
18:41:20.144 T:6162509824  NOTICE:         m_displayNameExtra:
18:41:20.144 T:6162509824  NOTICE:         m_deviceType      : AE_DEVTYPE_HDMI
18:41:20.144 T:6162509824  NOTICE:         m_channels        : FL,FR,FC,LFE,BL,BR
18:41:20.144 T:6162509824  NOTICE:         m_sampleRates     : 44100,48000
18:41:20.144 T:6162509824  NOTICE:         m_dataFormats     : AE_FMT_S16LE,AE_FMT_FLOAT
18:41:20.144 T:6162509824  NOTICE:         m_streamTypes     : No passthrough capabilities
18:41:20.159 T:6163083264  NOTICE: getNativeAudioSettings:Stereo
18:41:20.162 T:6163083264  NOTICE: CAAudioUnitSink::setupAudio:setting channels 2
18:41:20.163 T:6163083264  NOTICE: CAAudioUnitSink::setupAudio:setting samplerate 48000.000000
18:41:20.163 T:6163083264  NOTICE: CAAudioUnitSink::setupAudio:setting buffer duration to 0.042667
18:41:20.183 T:6163083264  NOTICE: dumpAVAudioSessionProperties:maxchannels 2, deactivateMaxchannels 2
18:41:20.192 T:6163083264  NOTICE: CAAudioUnitSink::setupAudio:total latency = 0.176812
18:41:20.192 T:6163083264  NOTICE: CAAudioUnitSink::setupAudio:setup audio format: [lpcm] Mixable Interleaved 2 Channel 32-bit Floating Point LE (48000Hz)
18:41:20.192 T:6163083264  NOTICE: dumpAVAudioSessionProperties:audio route = HDMIOutput
18:41:20.192 T:6163083264  NOTICE: dumpAVAudioSessionProperties:sampleRate 48000.000000
18:41:20.192 T:6163083264  NOTICE: dumpAVAudioSessionProperties:outputLatency 0.091479
18:41:20.192 T:6163083264  NOTICE: dumpAVAudioSessionProperties:IOBufferDuration 0.042667
18:41:20.192 T:6163083264  NOTICE: dumpAVAudioSessionProperties:outputNumberOfChannels 2
18:41:20.192 T:6163083264  NOTICE: dumpAVAudioSessionProperties:maximumOutputNumberOfChannels 2
18:41:20.193 T:6163083264  NOTICE: dumpAVAudioSessionProperties:SessionPortOutputNumberOfChannels 2
18:41:20.193 T:6163083264  NOTICE: CAESinkDARWINIOS::Initialize: channel_index 0, maxChannels 2, outputChannels 2, portChannelCount 2
18:41:20.298 T:6162509824  NOTICE: Found 1 Lists of Devices
18:41:20.298 T:6162509824  NOTICE: Enumerated DARWINIOS devices:
18:41:20.298 T:6162509824  NOTICE:     Device 1
18:41:20.298 T:6162509824  NOTICE:         m_deviceName      : default
18:41:20.298 T:6162509824  NOTICE:         m_displayName     : Default
18:41:20.298 T:6162509824  NOTICE:         m_displayNameExtra:
18:41:20.298 T:6162509824  NOTICE:         m_deviceType      : AE_DEVTYPE_HDMI
18:41:20.298 T:6162509824  NOTICE:         m_channels        : FL,FR,FC,LFE,BL,BR
18:41:20.298 T:6162509824  NOTICE:         m_sampleRates     : 44100,48000
18:41:20.298 T:6162509824  NOTICE:         m_dataFormats     : AE_FMT_S16LE,AE_FMT_FLOAT
18:41:20.298 T:6162509824  NOTICE:         m_streamTypes     : No passthrough capabilities
18:41:20.301 T:6163083264  NOTICE: getNativeAudioSettings:Stereo
18:41:20.303 T:6163083264  NOTICE: CAAudioUnitSink::setupAudio:setting channels 2
18:41:20.303 T:6163083264  NOTICE: CAAudioUnitSink::setupAudio:setting samplerate 48000.000000
18:41:20.303 T:6163083264  NOTICE: CAAudioUnitSink::setupAudio:setting buffer duration to 0.042667
18:41:20.323 T:6163083264  NOTICE: dumpAVAudioSessionProperties:maxchannels 2, deactivateMaxchannels 2
18:41:20.333 T:6163083264  NOTICE: CAAudioUnitSink::setupAudio:total latency = 0.176812
18:41:20.334 T:6163083264  NOTICE: CAAudioUnitSink::setupAudio:setup audio format: [lpcm] Mixable Interleaved 2 Channel 32-bit Floating Point LE (48000Hz)
18:41:20.334 T:6163083264  NOTICE: dumpAVAudioSessionProperties:audio route = HDMIOutput
18:41:20.334 T:6163083264  NOTICE: dumpAVAudioSessionProperties:sampleRate 48000.000000
18:41:20.334 T:6163083264  NOTICE: dumpAVAudioSessionProperties:outputLatency 0.091479
18:41:20.334 T:6163083264  NOTICE: dumpAVAudioSessionProperties:IOBufferDuration 0.042667
18:41:20.334 T:6163083264  NOTICE: dumpAVAudioSessionProperties:outputNumberOfChannels 2
18:41:20.334 T:6163083264  NOTICE: dumpAVAudioSessionProperties:maximumOutputNumberOfChannels 2
18:41:20.335 T:6163083264  NOTICE: dumpAVAudioSessionProperties:SessionPortOutputNumberOfChannels 2
18:41:20.335 T:6163083264  NOTICE: CAESinkDARWINIOS::Initialize: channel_index 0, maxChannels 2, outputChannels 2, portChannelCount 2
18:41:20.433 T:6162509824  NOTICE: Found 1 Lists of Devices
18:41:20.433 T:6162509824  NOTICE: Enumerated DARWINIOS devices:
18:41:20.433 T:6162509824  NOTICE:     Device 1
18:41:20.433 T:6162509824  NOTICE:         m_deviceName      : default
18:41:20.433 T:6162509824  NOTICE:         m_displayName     : Default
18:41:20.433 T:6162509824  NOTICE:         m_displayNameExtra:
18:41:20.433 T:6162509824  NOTICE:         m_deviceType      : AE_DEVTYPE_HDMI
18:41:20.433 T:6162509824  NOTICE:         m_channels        : FL,FR,FC,LFE,BL,BR
18:41:20.433 T:6162509824  NOTICE:         m_sampleRates     : 44100,48000
18:41:20.433 T:6162509824  NOTICE:         m_dataFormats     : AE_FMT_S16LE,AE_FMT_FLOAT
18:41:20.433 T:6162509824  NOTICE:         m_streamTypes     : No passthrough capabilities
18:41:20.439 T:6163083264  NOTICE: getNativeAudioSettings:Stereo
18:41:20.441 T:6163083264  NOTICE: CAAudioUnitSink::setupAudio:setting channels 2
18:41:20.441 T:6163083264  NOTICE: CAAudioUnitSink::setupAudio:setting samplerate 48000.000000
18:41:20.441 T:6163083264  NOTICE: CAAudioUnitSink::setupAudio:setting buffer duration to 0.042667
18:41:20.463 T:6163083264  NOTICE: dumpAVAudioSessionProperties:maxchannels 2, deactivateMaxchannels 2
18:41:20.472 T:6163083264  NOTICE: CAAudioUnitSink::setupAudio:total latency = 0.176812
18:41:20.472 T:6163083264  NOTICE: CAAudioUnitSink::setupAudio:setup audio format: [lpcm] Mixable Interleaved 2 Channel 32-bit Floating Point LE (48000Hz)
18:41:20.473 T:6163083264  NOTICE: dumpAVAudioSessionProperties:audio route = HDMIOutput
18:41:20.473 T:6163083264  NOTICE: dumpAVAudioSessionProperties:sampleRate 48000.000000
18:41:20.473 T:6163083264  NOTICE: dumpAVAudioSessionProperties:outputLatency 0.091479
18:41:20.473 T:6163083264  NOTICE: dumpAVAudioSessionProperties:IOBufferDuration 0.042667
18:41:20.473 T:6163083264  NOTICE: dumpAVAudioSessionProperties:outputNumberOfChannels 2
18:41:20.473 T:6163083264  NOTICE: dumpAVAudioSessionProperties:maximumOutputNumberOfChannels 2
18:41:20.473 T:6163083264  NOTICE: dumpAVAudioSessionProperties:SessionPortOutputNumberOfChannels 2
18:41:20.474 T:6163083264  NOTICE: CAESinkDARWINIOS::Initialize: channel_index 0, maxChannels 2, outputChannels 2, portChannelCount 2
18:41:20.517 T:6162509824 WARNING: CActiveAE - received 3 device change events within one second
18:41:21.881 T:4369457216 WARNING: Previous line repeats 6 times.
18:41:21.882 T:4369457216  NOTICE: starting zeroconf publishing
18:41:21.883 T:4369457216  NOTICE: WebServer: Started the webserver
18:41:21.885 T:4369457216  NOTICE: starting upnp client
18:41:21.892 T:6183153664  NOTICE: ES: Starting UDP Event server on 127.0.0.1:9777
18:41:21.893 T:6183153664  NOTICE: UDP: Listening on port 9777
18:41:21.930 T:6161936384  NOTICE: CDVDPlayer::Opening: pvr://channels/tv/All channels/pvr.hts_639350928.pvr
18:41:21.930 T:6161936384 WARNING: CDVDMessageQueue(player)::Put MSGQ_NOT_INITIALIZED
18:41:21.931 T:6188314624  NOTICE: Creating InputStream
18:41:24.888 T:6164803584   ERROR: PVR - GetChannelGroups - addon 'Tvheadend:192.168.188.12:9982 [connected]' returned an error: the command failed
18:41:24.888 T:6164803584   ERROR: PVR - GetChannelGroups - cannot get groups from client '1': the command failed
18:41:27.893 T:6164803584   ERROR: PVR - GetChannels - addon 'Tvheadend:192.168.188.12:9982 [connected]' returned an error: the command failed
18:41:27.893 T:6164803584   ERROR: PVR - GetChannels - cannot get channels from client '1': the command failed
18:41:30.894 T:6164803584   ERROR: PVR - GetChannels - addon 'Tvheadend:192.168.188.12:9982 [connected]' returned an error: the command failed
18:41:30.894 T:6164803584   ERROR: PVR - GetChannels - cannot get channels from client '1': the command failed
18:41:31.937 T:6188314624   ERROR: CDVDPlayer::OpenInputStream - error opening [pvr://channels/tv/All channels/pvr.hts_639350928.pvr]
18:41:31.937 T:6188314624  NOTICE: CDVDPlayer::OnExit()
18:41:31.961 T:6161936384  NOTICE: CDVDPlayer::CloseFile()
18:41:31.961 T:6161936384  NOTICE: DVDPlayer: waiting for threads to exit
18:41:31.961 T:6161936384  NOTICE: DVDPlayer: finished waiting
18:41:31.963 T:6161936384  NOTICE: CDVDPlayer::CloseFile()
18:41:31.963 T:6161936384  NOTICE: DVDPlayer: waiting for threads to exit
18:41:31.963 T:6161936384  NOTICE: DVDPlayer: finished waiting
18:41:33.900 T:6164803584   ERROR: PVR - GetRecordings - addon 'Tvheadend:192.168.188.12:9982 [connected]' returned an error: the command failed
18:41:33.900 T:6164803584   ERROR: PVR - GetRecordings - cannot get recordings from client '1': the command failed
18:41:35.835 T:6161936384   ERROR: CGUITextureManager::GetTexturePath: could not find texture 'icons/pvr/HasTimerSchedule.png'
18:41:36.906 T:6164803584   ERROR: PVR - GetTimers - addon 'Tvheadend:192.168.188.12:9982 [connected]' returned an error: the command failed
18:41:36.906 T:6164803584   ERROR: PVR - GetTimers - cannot get timers from client '1': the command failed
18:41:59.009 T:6161936384  NOTICE: CDVDPlayer::Opening: pvr://channels/tv/All channels/pvr.hts_1544087472.pvr
18:41:59.010 T:6161936384 WARNING: CDVDMessageQueue(player)::Put MSGQ_NOT_INITIALIZED
18:41:59.011 T:6164230144  NOTICE: Creating InputStream
18:42:09.018 T:6164230144   ERROR: CDVDPlayer::OpenInputStream - error opening [pvr://channels/tv/All channels/pvr.hts_1544087472.pvr]
18:42:09.018 T:6164230144  NOTICE: CDVDPlayer::OnExit()
18:42:09.041 T:6161936384  NOTICE: CDVDPlayer::CloseFile()
18:42:09.041 T:6161936384  NOTICE: DVDPlayer: waiting for threads to exit
18:42:09.042 T:6161936384  NOTICE: DVDPlayer: finished waiting
18:42:09.043 T:6161936384  NOTICE: CDVDPlayer::CloseFile()
18:42:09.043 T:6161936384  NOTICE: DVDPlayer: waiting for threads to exit
18:42:09.043 T:6161936384  NOTICE: DVDPlayer: finished waiting
18:42:17.336 T:6161936384  NOTICE: CDVDPlayer::Opening: pvr://channels/tv/All channels/pvr.hts_1544087472.pvr
18:42:17.336 T:6161936384 WARNING: CDVDMessageQueue(player)::Put MSGQ_NOT_INITIALIZED
18:42:17.338 T:6160216064  NOTICE: Creating InputStream
18:42:27.348 T:6160216064   ERROR: CDVDPlayer::OpenInputStream - error opening [pvr://channels/tv/All channels/pvr.hts_1544087472.pvr]
18:42:27.349 T:6160216064  NOTICE: CDVDPlayer::OnExit()
18:42:27.381 T:6161936384  NOTICE: CDVDPlayer::CloseFile()
18:42:27.382 T:6161936384  NOTICE: DVDPlayer: waiting for threads to exit
18:42:27.382 T:6161936384  NOTICE: DVDPlayer: finished waiting
18:42:27.383 T:6161936384  NOTICE: CDVDPlayer::CloseFile()
18:42:27.383 T:6161936384  NOTICE: DVDPlayer: waiting for threads to exit
18:42:27.383 T:6161936384  NOTICE: DVDPlayer: finished waiting
18:42:36.452 T:6161936384  NOTICE: CDVDPlayer::Opening: pvr://channels/tv/All channels/pvr.hts_554933272.pvr
18:42:36.452 T:6161936384 WARNING: CDVDMessageQueue(player)::Put MSGQ_NOT_INITIALIZED
18:42:36.453 T:6160216064  NOTICE: Creating InputStream
18:42:46.464 T:6160216064   ERROR: CDVDPlayer::OpenInputStream - error opening [pvr://channels/tv/All channels/pvr.hts_554933272.pvr]
18:42:46.464 T:6160216064  NOTICE: CDVDPlayer::OnExit()
18:42:46.501 T:6161936384  NOTICE: CDVDPlayer::CloseFile()
18:42:46.502 T:6161936384  NOTICE: DVDPlayer: waiting for threads to exit
18:42:46.502 T:6161936384  NOTICE: DVDPlayer: finished waiting
18:42:46.503 T:6161936384  NOTICE: CDVDPlayer::CloseFile()
18:42:46.503 T:6161936384  NOTICE: DVDPlayer: waiting for threads to exit
18:42:46.503 T:6161936384  NOTICE: DVDPlayer: finished waiting
18:42:49.245 T:6160216064  NOTICE: ES: Stopping event server
18:42:49.245 T:6160216064  NOTICE: stopping upnp
18:42:49.262 T:6161936384  NOTICE: Storing total System Uptime
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speedmeup
Posts: 19
Joined: 29 Sep 2019, 11:26

Re: Live TV Guide "current time" not updating and channel not starting.

Post by speedmeup »

Is there any way to check what might be happening in these cases please? The often stale TV guide is particularly frustrating for WAF. Many thanks.
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User avatar
amet
Team MrMC
Posts: 3787
Joined: 26 Oct 2015, 16:59
Location: Dubai/Novi Sad

Re: Live TV Guide "current time" not updating and channel not starting.

Post by amet »

Not an easy thing to track, let’s see if the full debuglog has anything.

Make sure you capture the log after the issue has started happening.
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speedmeup
Posts: 19
Joined: 29 Sep 2019, 11:26

Re: Live TV Guide "current time" not updating and channel not starting.

Post by speedmeup »

I enabled debug logging, waited for the problem to happen, tried to upload the debug log but it just stays at "Log not uploaded". I tried 3 times. Is there a better way to get the log?
You do not have the required permissions to view the files attached to this post.
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User avatar
amet
Team MrMC
Posts: 3787
Joined: 26 Oct 2015, 16:59
Location: Dubai/Novi Sad

Re: Live TV Guide "current time" not updating and channel not starting.

Post by amet »

hm, try again please.. hosting company might have done some maintenance. Seems to be working now.
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speedmeup
Posts: 19
Joined: 29 Sep 2019, 11:26

Re: Live TV Guide "current time" not updating and channel not starting.

Post by speedmeup »

Thanks. it worked now.

3XVR8.log

The problem (and resolution) happened about a minute before uploading the log
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