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Touchpad is lagging

Any issues that are tvOS specific
suchmich1983
Posts: 9
Joined: 27 Nov 2019, 18:55

Touchpad is lagging

Post by suchmich1983 »

I have updated to latest tvOS and now noticed that the touchpad within mrmc is lagging. I have to swipe 2 or 3 times accross the whole pad to move to next selection. And sometimes it jumps then to far.

Is this known? Touchpad is working fine in other apps!

Debug log is 9W7FD.log
joshy123
Posts: 34
Joined: 14 Nov 2015, 14:41

Re: Touchpad is lagging

Post by joshy123 »

had this since updated to tvos 14
dem1ko
Posts: 15
Joined: 07 Mar 2017, 10:13

Re: Touchpad is lagging

Post by dem1ko »

Same thing and forwarding works awfully. When are you going to update?
User avatar
amet
Team MrMC
Posts: 3787
Joined: 26 Oct 2015, 16:59
Location: Dubai/Novi Sad

Re: Touchpad is lagging

Post by amet »

We are looking into it.

What does “forwarding works awfully “ mean?
Zlatan77
Posts: 11
Joined: 31 May 2020, 14:45

Re: Touchpad is lagging

Post by Zlatan77 »

I have the same problem.
please fix it.
Tvos 14.
MrMc 3.9.9
Zlatan77
Posts: 11
Joined: 31 May 2020, 14:45

Re: Touchpad is lagging

Post by Zlatan77 »

Did anyone solve the problem?
Or I need to switch to another player?
User avatar
amet
Team MrMC
Posts: 3787
Joined: 26 Oct 2015, 16:59
Location: Dubai/Novi Sad

Re: Touchpad is lagging

Post by amet »

Not sure what to tell you, I said 2 posts up that we are looking into it... it’s something that was created by updating to tvOS 14 and we are looking for the cause and the fix.
Zlatan77
Posts: 11
Joined: 31 May 2020, 14:45

Re: Touchpad is lagging

Post by Zlatan77 »

All right. Thanks. I hope you succeed quickly. Until then, unfortunately, I have to use something else. :cry:
User avatar
amet
Team MrMC
Posts: 3787
Joined: 26 Oct 2015, 16:59
Location: Dubai/Novi Sad

Re: Touchpad is lagging

Post by amet »

Try to reduce motion in apple tv settings menu, that will eliminate the parallax effect and speed up the scrolling.

It’s not ideal, but should serve you well until we can pinpoint the issue and get the fix out

https://support.apple.com/guide/tv/redu ... 49820/tvos
Zlatan77
Posts: 11
Joined: 31 May 2020, 14:45

Re: Touchpad is lagging

Post by Zlatan77 »

Thanks. I'm testing.
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