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Movies Keep Crashing in MrMC

Any issues that are tvOS specific
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whitlockitup
Posts: 5
Joined: 21 Feb 2020, 06:51

Movies Keep Crashing in MrMC

Post by whitlockitup »

I will be watching a movie, sometimes 15 min, sometimes 5min, the movie will crash and take me back to the MrMC menu. This problem just started happening to me and I havent changed anything. Running all my movies off a NAS server using Unraid and connected via SMB.

I've tried restarting the ATV, redownloading the app, refinding the server, restarting my unraid NAS, nothing seems to be working. Just constant dashboarding while watching movies. Really kills the experience. Please help :(
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amet
Team MrMC
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Joined: 26 Oct 2015, 16:59
Location: Dubai/Novi Sad

Re: Movies Keep Crashing in MrMC

Post by amet »

Debuglog please ?
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davilla
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Joined: 26 Oct 2015, 17:01

Re: Movies Keep Crashing in MrMC

Post by davilla »

whitlockitup wrote: 24 Feb 2020, 18:22 I will be watching a movie, sometimes 15 min, sometimes 5min, the movie will crash and take me back to the MrMC menu. This problem just started happening to me and I havent changed anything. Running all my movies off a NAS server using Unraid and connected via SMB.

I've tried restarting the ATV, redownloading the app, refinding the server, restarting my unraid NAS, nothing seems to be working. Just constant dashboarding while watching movies. Really kills the experience. Please help :(
By "movie will crash", you really mean that movie playback stops... ?
whitlockitup
Posts: 5
Joined: 21 Feb 2020, 06:51

Re: Movies Keep Crashing in MrMC

Post by whitlockitup »

Sorry, I've been using this for like 8 months with no issues. I'm not sure how to get the debug log. I turned the setting on but not sure how to pull it and post it here. Happy to if some guidance is offered on the process.

By crashing I mean the playback of the movie will stop buffer and skip for about 2 seconds and return to the MrMC menu. Doesnt give me an error or anything just backs out like i pushed the menu button. It happens every 5-15 min and just started last week.
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amet
Team MrMC
Posts: 3787
Joined: 26 Oct 2015, 16:59
Location: Dubai/Novi Sad

Re: Movies Keep Crashing in MrMC

Post by amet »

whitlockitup wrote: 26 Feb 2020, 07:47 Sorry, I've been using this for like 8 months with no issues. I'm not sure how to get the debug log. I turned the setting on but not sure how to pull it and post it here. Happy to if some guidance is offered on the process.

By crashing I mean the playback of the movie will stop buffer and skip for about 2 seconds and return to the MrMC menu. Doesnt give me an error or anything just backs out like i pushed the menu button. It happens every 5-15 min and just started last week.
If you click on -> debuglog instructions are there

http://wiki.mrmc.tv/index.php/Debug_log
whitlockitup
Posts: 5
Joined: 21 Feb 2020, 06:51

Re: Movies Keep Crashing in MrMC

Post by whitlockitup »

Sorry I was out of town. I just uploaded the debug log. 3R5MY.log

Thanks for any help you can provide guys!
whitlockitup
Posts: 5
Joined: 21 Feb 2020, 06:51

Re: Movies Keep Crashing in MrMC

Post by whitlockitup »

Can anyone help me with this please? :( watching now and it’s still happening.
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davilla
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Joined: 26 Oct 2015, 17:01

Re: Movies Keep Crashing in MrMC

Post by davilla »

ERROR: GetDirectory - Error getting

I see you using libsmbclient, please try libdsm (smb1) or libsmb2 (smb2) clients instead.
whitlockitup
Posts: 5
Joined: 21 Feb 2020, 06:51

Re: Movies Keep Crashing in MrMC

Post by whitlockitup »

And how do I do that exactly? I don't see any settings to change this. I added the library through the windows smb option but i dont see the options that you are talking about.
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davilla
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Joined: 26 Oct 2015, 17:01

Re: Movies Keep Crashing in MrMC

Post by davilla »

see settings -> services -> smbclient.
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