No audio at startup [SOLVED]

[Waltman]

Hello, since version 3.7.1 I am experiencing issues with audio at first startup of MrMc.
To be celar: I wake the Apple TV, TV and my receiver and then enter MrMc, click on a file to play and no audio. MrMc becomes kind of unresponsive and has to be shutdown, after app restart all is well.

it took me a while to get too the bug and a proper log. The log is from one day: in the morning no issues, but in the afternoon from 16:41+ hours the no sound issue occurred.

https://pastebin.com/wFbNaX54

I trust that you can help. I am willing to enter a TestFlight to test and help to resolve this, just let me know.

[davilla]

16:42:39.076 T:6170587136 ERROR: Action - thread AESink, Unhandled exception caught in thread process, aborting. auto delete: 0
16:42:44.072 T:6170013696 ERROR: ActiveAE::InitSink - failed to init

this will be fun to find

[Waltman]

Similar happend again. Is this log more useful ? no sound, disturbed screen this time.

https://pastebin.com/E8eA26yZ

[paolo_]

Same thing happens to me quite often since updating. No sound, picture will be in super slow motion. Force quit and relaunch usually fixes it.

[Waltman]

I joined the TestFlight and I am now on MrMC 3.7.1 (181116.2113). The no audio and slow screen issue occurred again around 12:40 today, this morning was fine. I included a log

https://pastebin.com/QtLeXS2w

Since i joined the TestFlight where Should i post this? here or in the TestFlight ? please let me know

[davilla]

I joined the TestFlight and I am now on MrMC 3.7.1 (181116.2113). The no audio and slow screen issue occurred again around 12:40 today, this morning was fine. I included a log

https://pastebin.com/QtLeXS2w

Since i joined the TestFlight where Should i post this? here or in the TestFlight ? please let me know

here is fine, I'm watching both threads. Another Testflight is getting prep'ed to push up.

[davilla]

I joined the TestFlight and I am now on MrMC 3.7.1 (181116.2113). The no audio and slow screen issue occurred again around 12:40 today, this morning was fine. I included a log

https://pastebin.com/QtLeXS2w

Since i joined the TestFlight where Should i post this? here or in the TestFlight ? please let me know

here is fine, I'm watching both threads. Another Testflight is getting prep'ed to push up.

For both, here. details on
1) how AppleTV audio is set up
2) how MrMC audio is set up
3) your equipment setup.

[Waltman]

Answers. Let me now if you need more info.

1) how AppleTV audio is set up
Match Content
- Dynamic range is off (Netflix issues)
- Match Framrate is off (thought it was causing the problem)
Audio output :HDMI
Audio format :auto

2) how MrMC audio is set up
Number of Channels 5.1
Output :optimized
Enable passthrough is OFF

3) your equipment setup.
The system is an Apple tv4k with HDMI to a maranz 1403 reciever and from the receiver with HDMI to a (full HD) Philips television.

Our second system Apple tv4k direct to a tv does not have this issue.

[davilla]

well that was fun

Finally could reproduce by forcing AppleTV into sleep (press hold button to right menu).

Should be fixed in testflight.

[Waltman]

Davilla,

Well that was quick I Will gladly test it out

.how to unsolve???? ... and i hit the solved button by accident. I am testing the latest TestFlight now. Ill report Tomorrow.