Page 1 of 3

Playback from MacMini (using sftp) works reliably on Android TV, but not on Apple TV

Posted: 04 May 2020, 17:00
by sobarber
I use a MacMini to serve up my video files to both Android TV MrMC and Apple TV MrMC. I get reliable support on Android TV, but I frequently get failure on the Apple TV. Rebooting the Apple TV fixes it for a while. Is there a way to fix this?

Re: Playback from MacMini (using sftp) works reliably on Android TV, but not on Apple TV

Posted: 04 May 2020, 20:44
by amet
Debuglog from Apple TV when it fails would be a good start please

Re: Playback from MacMini (using sftp) works reliably on Android TV, but not on Apple TV

Posted: 05 May 2020, 00:00
by sobarber
Unfortunately, it is impossible to get the MrMC settings to get a log. The app displays the main screen and then locks up. Even the "ticker-tape" at the bottom of the main screen (which tells the latest news about MrMC) does not move.


After reboot (which is all I can do to get MrMC working I guess), then I get normal behavior.

Note that other apps on the box are working fine and I can start and stop them at will.

Re: Playback from MacMini (using sftp) works reliably on Android TV, but not on Apple TV

Posted: 05 May 2020, 04:21
by amet
You can still upload the debuglog after restart, we upload 2 logs, current and previous session

Re: Playback from MacMini (using sftp) works reliably on Android TV, but not on Apple TV

Posted: 07 May 2020, 19:15
by sobarber
OK, I think one set has uploaded now.

Re: Playback from MacMini (using sftp) works reliably on Android TV, but not on Apple TV

Posted: 10 May 2020, 05:01
by sobarber
File name is 4FAHX.log

Re: Playback from MacMini (using sftp) works reliably on Android TV, but not on Apple TV

Posted: 10 May 2020, 05:02
by sobarber
Another is Z051D.log

Re: Playback from MacMini (using sftp) works reliably on Android TV, but not on Apple TV

Posted: 10 May 2020, 07:56
by amet
I dont see it crash anywhere, there are few times the app has gone into background but it all looks like a clean exit and re-entry.

one thing that I see in the log is that you have a double "//" in the path, it might be causing trouble ... might not, difficult to say.

Code: Select all

sftp://USERNAME:[email protected]:22//Volumes/Extended FantomHD/
how often does the hang happen?

Re: Playback from MacMini (using sftp) works reliably on Android TV, but not on Apple TV

Posted: 10 May 2020, 23:42
by sobarber
About once a week. It seems to depend on how much I am using MrMC. The more I use it, the more often I see it.

Re: Playback from MacMini (using sftp) works reliably on Android TV, but not on Apple TV

Posted: 11 May 2020, 06:52
by amet
can you try to capture the debuglog after it happens please, I am not seeing any errors in the attached :(