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Problem downloading

Any issues relating to subtitle search and download function
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tuleki
Posts: 7
Joined: 08 Jan 2019, 11:37

Problem downloading

Post by tuleki » 09 Apr 2019, 17:57

I created an account on opensubtitles, but something doesn't accept it. And yes, I have checked the username and password several times. :p


19:47:34.358 T:6096826368 DEBUG: ------ Window Init (DialogSubtitles.xml) ------
19:47:34.359 T:6096826368 DEBUG: New Service [OpenSubtitles]
19:47:34.382 T:6096826368 DEBUG: ------ Window Init (LockSettings.xml) ------
19:47:34.383 T:6096826368 DEBUG: CSettingsManager: requested setting (user.name) was not found.
19:47:34.383 T:6096826368 DEBUG: CSettingsManager: requested setting (user.password) was not found.
19:47:34.457 T:6096826368 DEBUG: ------ Window Deinit (DialogSeekBar.xml) ------
19:47:34.457 T:6096826368 DEBUG: ------ Window Deinit (OSDSettings.xml) ------
19:47:55.777 T:6096826368 DEBUG: ------ Window Deinit (LockSettings.xml) ------
19:47:59.024 T:6099693568 DEBUG: ulxr::MethodResponse ServerChat(ulxr::MethodCall) - finished - LogIn
19:47:59.024 T:6099693568 DEBUG: bool COpenSubtitlesSearch::LogIn() - response - 401 Unauthorized

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amet
Team MrMC
Posts: 2758
Joined: 26 Oct 2015, 16:59
Location: Dubai/Novi Sad

Re: Problem downloading

Post by amet » 09 Apr 2019, 18:08

Seems the login details are not saved, you hit “ok” after entering them? Let’s see the full debuglog please

tuleki
Posts: 7
Joined: 08 Jan 2019, 11:37

Re: Problem downloading

Post by tuleki » 09 Apr 2019, 18:16

Sure. And yeah, I do press ok. :p https://pastebin.com/ZDa7PmsB

Just to be sure, you put the credentials in the subtitle dialogue, right? Not in settings somewhere? Because I couldn't find anything there. The kodi gui structure is so messy.

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amet
Team MrMC
Posts: 2758
Joined: 26 Oct 2015, 16:59
Location: Dubai/Novi Sad

Re: Problem downloading

Post by amet » 09 Apr 2019, 18:36

Yes, in the subtitle dialogue... and Kodi doesn’t have the same dialogue, not sure how Kodi is relevant here

Code: Select all

19:39:13.331 T:6105427968   DEBUG: CDVDAudio::Pause - pausing audio stream
19:39:13.333 T:6096826368   DEBUG: ------ Window Init (LockSettings.xml) ------
19:39:13.333 T:6096826368   DEBUG: CSettingsManager: requested setting (user.name) was not found.
19:39:13.333 T:6096826368   DEBUG: CSettingsManager: requested setting (user.password) was not found.
user/pass is not found, you somehow fail to save it and I dont see you entering the credentials in this log

tuleki
Posts: 7
Joined: 08 Jan 2019, 11:37

Re: Problem downloading

Post by tuleki » 09 Apr 2019, 18:48

Hehe I was just talking out loud. When it's a fork of kodi. I'm never sure where anything is to be found :p
Like with this, am I missing something? or is it something on their side?

tuleki
Posts: 7
Joined: 08 Jan 2019, 11:37

Re: Problem downloading

Post by tuleki » 09 Apr 2019, 18:52

amet wrote:
09 Apr 2019, 18:36
Yes, in the subtitle dialogue... and Kodi doesn’t have the same dialogue, not sure how Kodi is relevant here

Code: Select all

19:39:13.331 T:6105427968   DEBUG: CDVDAudio::Pause - pausing audio stream
19:39:13.333 T:6096826368   DEBUG: ------ Window Init (LockSettings.xml) ------
19:39:13.333 T:6096826368   DEBUG: CSettingsManager: requested setting (user.name) was not found.
19:39:13.333 T:6096826368   DEBUG: CSettingsManager: requested setting (user.password) was not found.
user/pass is not found, you somehow fail to save it and I dont see you entering the credentials in this log
Ok. When starting a video, and open up the subtitle dialogue.. in the left corner, there's a credentials button. That's where I save it? Not sure if I can do anything more than enter it, press ok. And whenever I start something, the user/pass-window comes up - with my credentials already entered. So it at least remembers it?

User avatar
amet
Team MrMC
Posts: 2758
Joined: 26 Oct 2015, 16:59
Location: Dubai/Novi Sad

Re: Problem downloading

Post by amet » 09 Apr 2019, 18:52

its possible they are having the issue, download should work without credentials.. but if you enter user/pass it will be sent over, make sure its correct.

it works here, just checked

User avatar
amet
Team MrMC
Posts: 2758
Joined: 26 Oct 2015, 16:59
Location: Dubai/Novi Sad

Re: Problem downloading

Post by amet » 09 Apr 2019, 18:53

tuleki wrote:
09 Apr 2019, 18:52
amet wrote:
09 Apr 2019, 18:36
Yes, in the subtitle dialogue... and Kodi doesn’t have the same dialogue, not sure how Kodi is relevant here

Code: Select all

19:39:13.331 T:6105427968   DEBUG: CDVDAudio::Pause - pausing audio stream
19:39:13.333 T:6096826368   DEBUG: ------ Window Init (LockSettings.xml) ------
19:39:13.333 T:6096826368   DEBUG: CSettingsManager: requested setting (user.name) was not found.
19:39:13.333 T:6096826368   DEBUG: CSettingsManager: requested setting (user.password) was not found.
user/pass is not found, you somehow fail to save it and I dont see you entering the credentials in this log
Ok. When starting a video, and open up the subtitle dialogue.. in the left corner, there's a credentials button. That's where I save it? Not sure if I can do anything more than enter it, press ok. And whenever I start something, the user/pass-window comes up - with my credentials already entered. So it at least remembers it?
if the window keeps poping up, it means that credentials are incorrect and have not been saved...

tuleki
Posts: 7
Joined: 08 Jan 2019, 11:37

Re: Problem downloading

Post by tuleki » 09 Apr 2019, 19:03

Hey, I works! I must have done something right here. Thanks for the brainstorming.

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