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3.7.1 gone from bad to worse

Any issues that are FireTV specific
User avatar
davilla
Team MrMC
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Joined: 26 Oct 2015, 17:01

Re: 3.7.1 gone from bad to worse

Post by davilla » 13 Jan 2019, 15:39

Alpaca wrote:
13 Jan 2019, 09:36
Let’s assume h264 works, how does that help with h265? By now, most of my videos are encoded with h265. And MrMC 3.6.0 worked like a charm. Something obviously was broken with the introduction of 3.7.0/1.
It's called bracketing the problem :) Helps to isolate down where the problem might be located.

jumbo_
Posts: 4
Joined: 16 Oct 2017, 15:53

Re: 3.7.1 gone from bad to worse

Post by jumbo_ » 16 Jan 2019, 22:50

I also have a FireTV2, but I do not have such issues, at least not the scale you mention.

The only large problem I had, I "fixed" with turning off passthrough - see https://mrmc.tv/forum/viewtopic.php?f=22&t=4648

On "some" videos, after an hour or so of watching, the audio gets out of sync by aprox. 5s, which I managed to always fix with stopping the movie and starting again. Not sure if related, but turning on "Support 8 channel Audio DST decoding" makes audio out of sync almost instantly.

Alpaca
Posts: 11
Joined: 07 Jan 2019, 20:40

Re: 3.7.1 gone from bad to worse

Post by Alpaca » 17 Jan 2019, 19:28

davilla wrote:
13 Jan 2019, 15:39
Alpaca wrote:
13 Jan 2019, 09:36
Let’s assume h264 works, how does that help with h265? By now, most of my videos are encoded with h265. And MrMC 3.6.0 worked like a charm. Something obviously was broken with the introduction of 3.7.0/1.
It's called bracketing the problem :) Helps to isolate down where the problem might be located.
Too bad. H264 didn’t work either. However, the old SPMC I have still installed had no trouble at all playing either video. :roll:

snazzymcbiscuit
Posts: 1
Joined: 20 Jan 2019, 10:49

Re: 3.7.1 gone from bad to worse

Post by snazzymcbiscuit » 20 Jan 2019, 10:54

Hello,

Can also confirm this is an issue for myself; I've tried every combination of settings but the issue persists. I can't seem to narrow it down to a particular audio format inside the mkv, audio just goes out of sync within about 10 minutes.

The version before this worked flawlessly. It's a shame there's no means of downgrading the app to a prior version on the firetv.

Has there been any progress on isolating what may be causing it?

Alpaca
Posts: 11
Joined: 07 Jan 2019, 20:40

Re: 3.7.1 gone from bad to worse

Post by Alpaca » 28 Jan 2019, 12:01

How is “bracketing the problem” progressing?

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amet
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Re: 3.7.1 gone from bad to worse

Post by amet » 28 Jan 2019, 12:04

Alpaca wrote:
28 Jan 2019, 12:01
How is “bracketing the problem” progressing?
It’s “going well”

Alpaca
Posts: 11
Joined: 07 Jan 2019, 20:40

Re: 3.7.1 gone from bad to worse

Post by Alpaca » 28 Jan 2019, 19:08

That“s good to hear! If you“d like anything tested, just let me know.

Dave_O
Posts: 24
Joined: 27 Apr 2016, 17:53

Re: 3.7.1 gone from bad to worse

Post by Dave_O » 01 Feb 2019, 02:42

jumbo_ wrote:
16 Jan 2019, 22:50
I also have a FireTV2, but I do not have such issues, at least not the scale you mention.


On "some" videos, after an hour or so of watching, the audio gets out of sync by aprox. 5s, which I managed to always fix with stopping the movie and starting again.
This describes a new problem on my Fire TV 4K. Noticed it first a couple of weeks ago. Here's info on the video playing when the issue occurs, from Mediainfo:

General
Unique ID : 0 (0x0)
^^^
Format : Matroska
Format version : Version 4
File size : 1.76 GiB
Duration : 57mn 27s
Overall bit rate : 4 375 Kbps
Encoded date : UTC 2010-02-22 21:41:29
Writing application : no_variable_data
Writing library : no_variable_data

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4
Format settings : CABAC / 4 Ref Frames
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 57mn 27s
Bit rate : 4 096 Kbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 25.000 fps
Standard : Component
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : MBAFF
Bits/(Pixel*Frame) : 0.079
Stream size : 1.64 GiB (94%)
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Commercial name : Dolby Digital
Codec ID : A_AC3
Duration : 57mn 27s
Bit rate mode : Constant
Bit rate : 192 Kbps
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 KHz
Frame rate : 31.250 fps (1536 SPF)
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 78.9 MiB (4%)
Language : English
Service kind : Complete Main
Default : Yes
Forced : No

Dave_O
Posts: 24
Joined: 27 Apr 2016, 17:53

Re: 3.7.1 gone from bad to worse

Post by Dave_O » 05 Feb 2019, 05:19

This issue now seems to happen most of the time. I tried audio pass through on/off, turned off vertical blank sync. No good. The problem starts with a video stutter, then audio goes massively out of sync by 5 or 10 seconds. Only fix I found is exiting out of movie playback, then restarting playback. I have to do this every 10 minutes or so.

I have been using MrMC since the beginning, and this is by far the worst problem yet. If the problem is related to the last version, can you re-release the previous version until it’s fixed?

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koying
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Posts: 388
Joined: 20 Mar 2016, 17:49

Re: 3.7.1 gone from bad to worse

Post by koying » 05 Feb 2019, 10:14

Yep. Noticed an issue with low-bitrate, 2-channels, AC3.
Will be fixed in next version.

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